Offers 24-hour confidential phone support to residents of Western Maryland. Crisis Intervention More information: - Provides information, referrals to local resources, supportive listening, and crisis intervention - Presentations on suicide prevention may be requested for community groups and agencies

Offers information and referral for health and human services statewide. Helplines and Information More information: - Assists with EITC screening and tax appointment scheduling - Answers calls for Maryland Access Point in Baltimore City - Connects eligible tenants with free legal help to fight evictions or subsidy termination cases through the Access to Counsel in Evictions Intake Line - Shares at least two alerts a month on various topics as part of the 211 Outbound Text Messaging Pilot program