Customer Service | Maryland Department of Human Services
25 South Charles Street, Baltimore, MD 21201
Eligibility
Individuals who are current clients of DHS.
Required documents
None required.
Hours
Monday-Friday 8:30am-5pm.
800-332-6347
Voice·
Main
Application process
Call or visit website to report.
Service area
MD
Other Information
Languages
- Spanish
Special Populations
- Justice Involvement
- Open to All
Payment Options
- Free or no-cost care
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Consumer Services More information:
- Accepts reports of suspected welfare fraud
- Requests for support may be made by phone and online
Last assured
05/25/2026
What's Here
Providing organization
Maryland Department of Human Services
State government agency that provides social services.